Shipping Policy

Shipping Process & Delivery Timeline

At JoyRejoy, we believe in delivering quality products and so our team is actively involved at every stage of the process. Product that is shipped from the seller, reaches the buyer via JoyRejoy warehouse. The shipping cost from seller to warehouse is borne by seller and that of the warehouse to buyer is borne by buyer.

As a 3rd party delivery vendor is involved in the process of shipping, it might take 7-10 working days(excluding Saturdays,Sundays, Bank Holidays and Public Holidays) for the shipment to reach the destination. At times, orders may take more time depending upon the seller's availability and ability to pack and ship the product. We request your patience during these situations.

The cost of return shipping will be incurred by the JoyRejoy in the event that the customer returns any items that are due to the products received in damaged condition or not receiving what was ordered.

When your order leaves the warehouse, you'll receive an email with the tracking information.

Please be aware that JoyRejoy cannot be held liable for delivery delays brought on by natural disasters, holidays, strikes, festivals, or other unforeseen circumstances.